Insurance Resources

Insurance doesn't have to be confusing. Explore helpful information designed to make it easier to understand your coverage, prepare for a quote, and know what to do when you need to use your insurance.

Preparing for a Quote

Know what information and documents to have ready before requesting a quote.

Claims & Policy Help

Helpful guidance for filing a claim, making policy changes, and knowing who to contact when you need assistance.

Understanding Your Coverage

Simple explanations of common insurance terms, coverage options, and frequently asked questions.

Property Owners & Small Businesses

Helpful information for landlords, rental property owners, entrepreneurs and small businesses.

Need Help Now?

Request a Quote

Ready to explore coverage? Tell us what you need and we’ll help you review your options.

Existing Client?

Need help with a policy change, billing question, document, or other service request? Contact us.

Have a Claim?

For claims, contact your insurance carrier directly whenever possible for the fastest assistance. Not sure who to contact? We can help.

Preparing for a Quote

Having a few details ready can help make the quoting process faster and easier. What you’ll need will vary based on the coverages you’re requesting.

Homeowners/Landlord:

  • Property address

  • Current declarations page (if available)

  • Mortgage information

  • Occupancy/use

  • Property details & recent updates

  • Prior claims information

Auto:

  • Driver information and license numbers

  • Vehicle information/VINs

  • Leinholder information

  • Current declarations page (if available)

  • Household driver information

  • Prior claims and accident information

Renters:

  • Property address

  • Desired personal property coverage

  • Landlord/property manager information

  • Information about valuables or special items requiring additional coverage

Small Business/Commercial:

  • Business name and address

  • Description of business operations

  • Estimated annual revenue/payroll (when applicable)

  • Number of employees

  • Current declarations page (if available)

  • Prior claims information

  • Property, equipment, or vehicles (when applicable)

Don’t Have Everything? That’s Okay.

You don’t need to have every detail before contacting us. Start with what you have, and we’ll help you determine what else may be needed.

Understanding Your Coverage

Insurance terminology can be confusing. Here are a few common terms that can help you better understand your policy and coverage options.

Premium

The amount you pay for your insurance coverage, typically monthly, semi-annually, or annually.

Deductible

The amount you may be responsible for paying before your insurance coverage applies to a covered claim.

Coverage Limit

The maximum amount your policy may pay for a covered loss, subject to the terms of your policy.

Liability Coverage

Helps protect you financially if you are legally responsible for injury to another person or damage to their property.

Replacement Cost

Coverage that generally pays to repair or replace damaged property with similar new property, subject to your policy terms and limits.

Actual Cash Value (ACV)

The value of damaged property after depreciation is taken into consideration.

Exclusion

A situation, type of damage, property, or risk that your insurance policy does not cover.

Endorsement

A change or addition to an insurance policy that modifies the policy’s coverage or terms.

Not Sure What Your Policy Means?

Insurance policies can vary by carrier and state. We’re happy to help you review your coverage and better understand your options

Claims & Policy Help

Have a Claim?

Contact your insurance carrier directly whenever possible to report a claim. Your carrier’s claims department can provide your claim number, assign an adjuster, and explain the next steps

Before Filing a Claim

If it is safe to do so, take photos or videos of the damage, protect the property from additional damage, and keep receipts for emergency repairs or related expenses. Avoid making permanent repairs until instructed when possible.

Need a Policy Change?

Contact Stanley Insurance Solutions for help with changes such as adding or removing a vehicle or driver, updating an address, changing mortgage or lienholder information, or requesting other policy updates.

Billing or Cancellation Questions?

Contact us if you need help understanding a billing notice, payment issue, renewal, cancellation, or nonrenewal. Some payments and billing changes may need to be handled directly through your insurance carrier.

Need Immediate Assistance?

For emergencies involving injury, fire, crime, or immediate danger, contact 911 or the appropriate emergency service first. For insurance assistance, use our Claims Contacts or Contact Us options.

Property Owners & Small Businesses

Whether you own a rental property or operate a small business, the right insurance depends on how the property or business is used. We can help you explore coverage options based on your specific needs.

Rental & Landlord Properties

Coverage options for rental homes, investment properties, and other non-owner-occupied residential properties. Depending on the property, coverage may include the dwelling, other structures, liability, and loss of rental income.

Professional Liability / E&O

Coverage that may help protect professionals and businesses against certain claims involving errors, omissions, or professional services.

Small Business Insurance

Coverage designed around your business operations and exposures. Options may include general liability, commercial property, business owners policies (BOP), and other business-specific coverage.

Commercial Auto

Coverage for vehicles used for business purposes, with options depending on vehicle type, ownership, drivers, and how the vehicles are used..

Not Sure What Coverage Your Business Needs?

Every business and property is different. Tell us a little about what you own or operate, and we’ll help you explore available coverage options.